Technical Support Agent & Software Trainer

Employment type: Full-time
City: Red Deer
Last visit: 2014-10-29
Author's ads: 1

Posted: 2014-10-29


Job Opportunity


Technical Support Agent

Software Trainer

Visual-Eyes® is the premium practice management software of the eye care industry in Canada and is based in Red Deer Alberta. Founded in 1996, we have grown to over 350 clinics across Canada and are looking for skilled and experienced applicants to join our team.

The Trainer's primary focus is streamlining clinic office processes through successful implementation of Visual-Eyes. This is accomplished through consultation, data preparation, and formal training. The successful candidate will be required to travel extensively across Canada approximately 50% of the time.

The Technical Support Agent's primary focus is to provide technical support solutions via phone to customers related to their Visual-Eyes implementation. Other focus areas include: performing software updates, report development and client training.

Visual-Eyes® offers a relaxed corporate atmosphere and each member of our team is a highly driven and innovative person, looking to do what's best for our clients. We enjoy several staff and family events each year, encourage a good work-life balance, offer group RSP, and health benefits.

For further information, please visit us at

We thank all interested candidates; however, only those considered for an interview will be contacted.

Originally posted on

Career Level: Experienced

Years of Relevant Experience: Any

Industry: Business and Professional Services

Job Function: Training and Education